Last updated: 18.11.2024
Welcome to Fitnearn. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information while using our app, and any associated websites, mobile applications, and services (collectively called the 'Service').
This Policy details the critical aspects governing your personal data relationship with 'FitnEarn' which is owned and operated by Fit Earn Meditate having its registered office at 395, Purav Deen Dayal, Old Railway Road, Veer Bhawan Nagar, Roorkee-247667.
This policy document serves as an electronic record in adherence with the Digital Personal Data Protection Act and outlays the various agreements mandatory for access or usage of the services through the FitnEarn Mobile Application (hereinafter referred to as “Mobile Application”) and Website –[ www.fitnearn.com ] (hereinafter referred to as "Website") and our related Website, Application, Services, Products, Devices and content (together with the Mobile Application and Website, collectively referred to as “Services”).User Agreement: These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you' or 'user' or 'client') and FitnEarn (Fit Earn Meditate), concerning your access to and use of the Website and FitnEarn Mobile Application as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto.
IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.
You must be at least 18 to register on the Platform. If you are below the ages of 18 ("Minor"), you may use our Services only under the supervision and consent of a parent or guardian.
| User Type | Registered, Non-premium | Registered & Premium |
|---|---|---|
| User Information |
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| Purpose of Information Collection | • We analyse your information to understand your behaviour and improve your interactions with the website. By sharing your details and consenting, you allow us to use your data for emails/newsletters, targeted FitnEarn ads, and service remarketing through third-party platforms like Meta and Google. • Additionally, we leverage this data to handle your requests, inquiries, and complaints, providing customer services and related activities. Additionally, we use it for communication about existing or new offers, content, advertisements, surveys, key policies, or other administrative information. The data also serves in offering informative features and services as we develop them, and for providing, testing, improving, or recommending the Services. • If you provide consent, we may send you newsletters and emails to promote other products and services we offer. • Furthermore, your health data, collected through the integration with Google Fit, is utilised to furnish personalized insights and recommendations, aiding in improving your well-being and accessing relevant health-related offerings through our app. | • We analyse your information to understand your behaviour and improve your interactions with the website. By sharing your details and consenting, you allow us to use your data for emails/newsletters, targeted FitnEarn ads, and service remarketing through third-party platforms like Facebook and Google. • Additionally, we leverage this data to handle your requests, inquiries, and complaints, providing customer services and related activities. Additionally, we use it for communication about existing or new offers, content, advertisements, surveys, key policies, or other administrative information. The data also serves in offering informative features and services as we develop them, and for providing, testing, improving, or recommending the Services. • If you provide consent, we may send you newsletters and emails to promote other products and services we offer. • Furthermore, your health data, collected through the integration with Google Fit, is utilised to furnish personalized insights and recommendations, aiding in improving your well-being and accessing relevant health-related offerings through our app. • We utilize this information to facilitate your payments for our Services, employing a third-party service provider solely for secure payment processing. This provider is strictly prohibited from storing, retaining, or utilising your data for any purpose other than payment processing on our behalf. |
| Device Information | We collect information about the device you use to access our app. We also use third parties to provide you with the best experience, we ask you to link your 'Google fit' or 'Samsung Health' for Android and 'Google Fit' or 'Apple Health' for iOS with our app. Push Notifications: We might seek permission to send push notifications related to your account or the mobile application. If you prefer not to receive such communications, you can disable them in your device settings. We use your information to provide and enhance our fitness app, including delivering personalized content, improving features and optimising user experience. Hence, we respect your data privacy and do not misuse it in anyway. | We collect information about the device you use to access our app. We also use third parties to provide you with the best experience, we ask you to link your 'Google fit' or 'Samsung Health' for Android and 'Google Fit' or 'Apple Health' for iOS with our app. Push Notifications: We might seek permission to send push notifications related to your account or the mobile application. If you prefer not to receive such communications, you can disable them in your device settings. We use your information to provide and enhance our fitness app, including delivering personalized content, improving features and optimising user experience. Hence, we respect your data privacy and do not misuse it in anyway. |
Account Creation
When you create an account, we may collect information such as name, email address, password, and log-in/display name.
Purchases
We may collect personal information and details associated with your purchases, including payment information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but it may receive information associated with your payment card information (e.g. your billing details).
Your communication with Us
We may collect personal information, such as name, email address, phone number, mailing address, date of birth, gender, interests, product, operating system, order number, or details of your request when you ask for information about our Services, register for our newsletter or mailing list, request customer or technical support, or otherwise communicate with us.
App based Activity Challenges
You may receive invitations to engage in app-based activity challenges, some of which may offer rewards. Should you choose to take part, you might be required to share specific information, potentially including personal details. We may aggregate and present this data, in the form of grouped statistics derived from users' responses, to our advertisers and partners.
Interactive features
We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., Community Sharing features, commenting functionalities, forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services (referred to herein as “User Content”) will be considered “public,” unless otherwise required by Applicable Laws, and is not subject to the privacy protections referenced herein. Please exercise caution before revealing any confidential information on the public forum.
Share Content with Friends or Colleagues
Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services. Please only share with us contact information of people with whom you have a relationship (e.g., relative, friend neighbour, or co-worker).
Automatic Data Collection
We may collect device details automatically, including your mobile device ID, model, manufacturer, operating system, version information, and IP address.
Location Information
We may collect your precise location information to provide you with localised services.
Analytics
We may use Technologies and other third-party tools to process analytics information on our Services. Some of our analytics partners include:
Google Analytics
For more information, please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your information, please click here.
Social Media Platforms.
Our Services may containsocial media buttons such as Facebook, Twitter, Instagram, rest and YouTube (that might include widgets such as the “share this” button or other interactive mini programs). These features may collect your IP address, which page you are visiting on our Services, and may set a cookie to enable the feature to function properly. We may also participate in co-branding and other relationships to offer e-commerce and other services and features to our users. Your interactions with these platforms are governed by the privacy policy of the company providing it.
Manage Downloads
The FitnEarn App is a software application installed on your device, overseeing downloads, including automatic app updates and security patches. While your IP address is linked to your file segment, other users will not have access to any additional personal information about you.
Share Content with Friends or Colleagues
Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services. Please only share with us contact information of people with whom you have a relationship (e.g., relative, friend neighbour, or co-worker).
We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect basic account information about you from that third-party application or social media provider (such as your name, address, phone number and e-mail address, and other demographic information, like your date of birth, gender, age and interests) that you have made available via your privacy settings. We may also use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, information about the device from which you access our Services, or other reports and analyses we create. If we create or receive de-identified information, we will not attempt to reidentify such information, unless required to comply with Applicable Laws or unless we are otherwise permitted to do so by Applicable Laws.
We also use your information for other purposes as requested by you or as permitted by Applicable Laws.
We disclose information solely with your explicit consent, in adherence to applicable Indian laws, to deliver services, safeguard your rights, or fulfil our business obligations.
The categories of third parties with whom we may share your information are described below.
Your Privacy Choices. The privacy choices you may have about your personal information are determined by Applicable Laws and are described below.
All the information shared or access granted by the users is used explicitly for application purposes to run smoothly on your device, it helps us make it more user-friendly and compatible with your device. All the information provided by a user (E.g:- medical history, height, weight, age etc) is strictly encrypted and private.
We implement diligent security practices and procedures to protect your personal information within our control from unauthorized access. It's important to recognize that no Internet transmission, system, or server can be guaranteed 100% secure. Despite our commitment to taking all reasonable steps to secure your personal information, we do not assure or guarantee absolute security. Therefore, it is advisable not to expect that your personal information or other communications while utilising the Platform will always be impervious to breaches. Caution should be exercised when providing, sharing, or disclosing your personal information on the Platform.
Additionally, Fitnearn has all the copyrights to its content and will not appreciate data theft or illegal uploading of our content in any circumstances.
Policies for data breaches include the Digital Personal Data Protection (DPDP) Act of 2023. This is the first cross-sectoral law on personal data protection in India and has been enacted after more than half a decade of deliberations. And the Content Security Policy (CSP) data theft under section 43(b) read with Section 66 of the IT Act is always associated with Section 379, 420 of IPC.
Within our app, you have the ability to manage and delete your personal information through the "Delete Account" feature located in the Platform settings. It's important to note that we do not retain any personal information of our users. However, certain information may be kept for record-keeping purposes as required by law. This retention is essential for preventing fraud, enforcing our Platform Terms and Conditions, protecting the integrity of our Platform, and complying with legal obligations. Users have the right to access, modify, or delete their personal information stored within the FitnEarn application. To exercise these rights, users can navigate to the settings section within the application, where they will find options to modify, manage and delete their account data. Additionally, users can contact our support team at help-support@fitnearn.com for assistance with data deletion requests.
All privacy-related complaints or concerns should be exclusively communicated through email to our designated address at help-support@fitnearn.com or call us at +91-8630222654.We value your privacy and are dedicated to addressing any issues raised with the utmost diligence. By centralising privacy-related communications through this specified email channel, we aim to streamline the resolution process and ensure that your concerns are handled promptly and effectively. Thank you for your understanding and cooperation as we work to maintain the highest standards in protecting your privacy.
You can review and update your account information by accessing your account settings in the app. All the information will be modified as you change it every time. The provided mobile number, email ID and information are most important for us to register you on our platform.
You can opt out of receiving promotional emails by following the instructions provided in the emails. You can contact us if there are any issues with marketing email and promotional activities.
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. The exchange of information even from a third party is secure and is shared with us with your consent.
Fitnearn reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately, informed and marketed. The user must obey all our privacy policies to access our application and its services.
By using the FitnEarn app/website, users acknowledge that they have read, understood, and agreed to these privacy policies.
Last updated on 4th Feb 2024